Water Damage Restoration and Fire Damage Restoration Blog

All Aces had a call from one of our insurance companies where one of their customers had a pool of toilet water. The sewerage affected property was located on the Southside of Brisbane at Carina. A plumber attended to the property and fixed the leak in the toilet. We sent Jai one of our experienced restoration technicians to the job and he was there within the hour of the phone call.

It was clear to Jai on inspection that it was going to be a big job as there was sewerage contamination throughout the house.  Jai’s first issue was to extract all the standing water from the carpet. As the water was contaminated with sewerage Jai had no alternative but to remove carpets and smooth out the edge and underlay. Our whole aim is to keep the customer happy and safe as you can imagine the property wasn’t in a very good state.

We installed drying equipment to dry the structure, Hydroxyl and Air Scrubbers were installed to filter the contaminated air. At All Aces Services we use our Hydroxyl machine often for sewage, smoke and mould as this allows us to decontaminate and deodorize while we dry the properties.

All Aces Services main aim is to restore the insured’s premises with minimal disruption to their lively hood. Unfortunately this is a common occurrence we find at All Aces Services. So when you have an unfortunate disaster at your home All Aces should be your first point of call when disaster hits. All Aces Services can not only restore water damaged properties but are also experts with Fire Damage, Mould and Graffiti.

Our clients at Carina, South Side Brisbane, with sewerage affected property had to unfortunately have their carpet removed as it could not be saved due to the contaminated water. We were able to provide a sanitized floor free of contaminants though for their new carpet to be laid on.

When disaster hits your home think of the masters of disasters All Aces Services.

Technorati Tags: Carina, sewerage treatment, south brisbane, toilet water, water damage restoration

All Aces Services received  a phone call from an insurance company for a water damage restoration job. The insurance company were in a bit of a situation with a house based in Cleveland, South Brisbane, had flooded from a dishwasher on the second storey  of the property. When All Aces Services was called the premises had actually flooded two weeks earlier. Unfortunately another restoration company that had inadequate equipment and knowledge had tried to dry the premises.

Once the assessor had inspected the property they soon realised that the task to restore the property was just too big for the company and then allocated the job to us. All Aces Services has technicians that have spent many years travelling all over Australia and overseas to learn state of the art drying techniques and hold many seminars to pass that knowledge on.

All Aces Heat Drying Process

We sent Ashley one of our most experienced technicians to the premises. On inspection Ashley noted that carpet had already been removed. Particle board, kitchens, skirting boards and ceilings were all affected. Ashley put our Heat Drying equipment to use, which consists of the two Boost boxes and two Drymatic Heat Dryers. This allowed Ashley to target specific areas within the room, along with our booster box which allows our technician to increase the performance of the other drying equipment we installed.

All Aces Services left the equipment in the property for two weeks. However, the job was not over, due to the extensive moisture left in the property, from the previous restoration company, there was microbial growth underneath the kitchen and behind the skirtings. We then completed what we call a fogging treatment, this allows us to treat microbial growth in hard to get places.

The job was successful as we had removed all moisture and the builders could complete their work safely.

For any disasters in property from water damage to fire damage call All Aces Services in Brisbane, Sunshine Coast and Gold Coast on 1800 00 10 10, we offer a 24 hr emergency service and are the masters of disasters.

Technorati Tags: Cleveland, drying process, flood damage, heat drying, south brisbane, water damage restoration

Recently, we at All Aces Services were called out to a client’s water damaged home in Mount Cotton. Although the home was set high, the client was complaining about water damage in the lower level from a flood. There were up to three inches of water still flowing though the lower level of the home, which was causing serious problems. With water damage, mould issues, and more, only more damage would likely occur soon without swift treatment.

Once water has invaded a home, the damage can be much more than what lies on the surface. Not only can furniture, carpets, and flooring be destroyed, but mould can set up in a home which is not properly cleaned and dried, thus causing health dangers for the family living inside. Unfortunately, this mould can sometimes go unnoticed for quite some time until it finally creeps out of the walls where it is living. This is why it is very important to seek professionals to clean and restore flooded and water damaged homes.

As we surveyed the damage at the client’s home, All Aces realised that the water had already adversely affected two rugs, a leather lounge which seated five people, two cane style chairs, and three foam mattresses. All of these items were damaged and would require restoration. We bean the process immediately by setting up drying equipment and looking to Ray, one of our professionals on water damage restoration, odour removal, carpet cleaning, rug cleaning, and upholstery cleaning.

In order to restore the above mentioned items in the water damaged home, we had to use some of All Aces’ professional equipment, including seven Force 9 dehumidifiers. With Ray’s expert help, and our state of the art equipment, All Aces was successful in restoring the items to pre-loss condition. Not only were the rugs and lounge able to be restored, but a computer as well. The client was extremely happy with the results, and stated that they would gladly recommend Ray and the All Aces Services staff to his friends and family.

Technorati Tags: Mount Cotton, Queensland, water damage restoration, water damaged

All Aces Services received a call from a real estate agent recently and was asked to do water damage restoration at a property. A house, located in the Brisbane suburb of Greenslopes, had a water leak in the kitchen after rats had chewed through the pipe leading to the dishwasher.

The water had flooded the property through the upstairs of the house in the Kitchen which was a treated particle board floor sealed with a polyurethane sealer, Dining, Kitchen Hall, Lounge and Parquetry floor in the entrance of the house and had then seeped through the floor to downstairs and caved in the ceiling into a downstairs bedroom. At that point it flooded the bedroom and the cork floor in the walk in robe as well.

From all accounts it sounded like considerable damage. There were new tenants waiting to move into the property that morning. I arranged for our technician who was qualified in Structural Drying through the American Drying Institute to attend the house assess the situation and at that point the electrician had already disconnected the power.

When the technician arrived he found that the water had seeped 60cm up the plaster on the wall which means that there was a considerable amount of water and in most situations the floor would not be saved. With the technology that All Aces has and the fact that we were able to attend the site quickly and set up a Dry Matic heat drying machine and 2x Phoenix chamber barrier system (2x false wall 2x Zip wall) and save the particle board floor, we were able to avoid a very costly bill to the insurance company for repairs to the floor, walls and ceiling.

The concrete sub floor also was very wet under the carpet and we needed to set up fans to dry the floor. The process for drying is to heat the area over 50 degrees C to expand the timber and exhaust the wet air out the window. This method of Heat drying is the most effective way to resolve problems that require Speciality Drying/ Structural Drying.

Technorati Tags: brisbane, drymatic heat dryer, Greenslopes, heat drying, kitchen, rats, water damage restoration, water leak

We recently received a phone call from one of our loyal insurance companies who had a stressed client located at Toowong, Brisbane in need of structural drying. Water had come through a cracked toilet cistern located on the top level of the house. The water had gone through the floor and into the kitchen as well. As you can imagine the entire kitchen, gyprock on walls and wooden floor had all been affected.

When we touched base with our client in Toowong, Brisbane they were quite distressed and upset thinking that their floor would need to be replaced. We sent one of our most experienced technicians to attend and complete and thorough inspection.

On arrival Ashley found that water had also affected the light fittings on the ceiling, as it was a high-set home. Ashley’s next point of call was to get our electrician out to remove the light fittings and make the home safe.

Structural Drying in Tricky Places

Our director, Garry, has invested a lot of time and money importing restoration equipment to allow structural drying to areas that cannot be dried by normal stand-alone equipment. As you can see from the first photo we had two holes in the ceiling where the lights had been removed. We ducted some of our restoration equipment into the cavity to dry the ceiling.

As you can see from the second and third photos we used a couple of dehumidifiers, which is one of the most effective and versatile drying devices made. We also used our Drymatic heat dryer along with heat mats. The Drymatic heat dryer is a state of the art equipment and allows our technicians to set limits on the Drymatic. It will monitor and adjust the room’s environment, constantly optimising and exchanging the moist air with warm, dry air in a controlled manner to remove odours and ensure a faster, fresher and more efficient structural drying environment.

As you can see All Aces Services are proud of their work and always trying to develop and find new and improved ways of structural drying.

Technorati Tags: drymatic heat dryer, heat drying, structural drying, Toowoong, water damage brisbane, water damage restoration

One of our experienced water damage restoration technicians attended to a heat drying job on concrete floors in Carrara on the Gold Cost. Due to heavy rainfall within the area, which came through the ceiling, this caused it to collapse affecting the carpet below along with parts of the ceiling.

Builders were first on site to remove some of the damaged ceiling and the affected carpet. As the carpet had been affected with contaminants the carpet could not be saved.

Concrete is porous so it was vital that All Aces Services dried the concrete sub floor so new carpet could be laid on the Sub Floor.

As you can see from the photos we installed a boost and Drymatic Heat Drying Mats increasing the surface temperature of the concrete, which dramatically increases the rate of evaporation.

The beauty of our Drymatic Heat Drying Mats is that they are a patented system that dramatically improves drying rates compared with conventional methods. Precisely distributed arrays of air vents ensure that the maximum drying effect is evenly distributed over the wet surface.

Our Drymatic Heat Drying Mats half the drying time because the mats concentrate hot air where it is needed. Our equipment was left within the property for 3 days before we returned. All Aces Services completed a couple of inspections throughout the course of the drying. This was to ensure that the concrete sub floor was drying correctly and our clients always had an understanding of the process.

At the end of the day All Aces Services dried the subfloor with minimal downtime, the couple were over the moon and had new carpet laid within no time at all.

Technorati Tags: Carrara, concrete floors, drymatic heat dryer, heat drying, water damage gold coast, water damage restoration

At All Aces Services we are finding it more and more common that high-set homes with water damage need specialised drying equipment to successfully dry out all structures of the house. It was our client’s worst nightmare to come home from a full day’s work to find her house flooded from a leaking dishwasher.

Our client was located in Cashmere, Brisbane and not only 1, but 2 qualified technicians went out to try and save our client’s home. As you will see in the photos it was very lucky that our vans were kitted out ready for the job, as we needed a lot of drying equipment to complete the water damage restoration job successfully.

Water Damage Restoration Equipment

In the first two photos, where the water damage first occurred, we have a DIRECT-IT IN that is attached to an air mover. This is one of the best restoration equipment systems for drying under cabinets. Injectidry’s DIRECT-IT IN Universal Airmover Adapter is specifically developed to target areas that need high air exchange rates. As you can see in the second and third photos the drying continues throughout the whole kitchen and is even ducted under the cabinets to ensure the cabinets and skirting boards are all dried correctly. It even continues into the pantry as shown in the last photo.

Knowledge and expertise to be able to use equipment like this is only achieved through many years of experience in the industry. Unfortunately, it is becoming more and more common that people are trying to do the job themselves, or getting unqualified companies to dry structures for them. Many months later they find that mould and rotting starts to appear because a qualified professional had not fixed the water damage for them. So if you have water damage in your premises save yourself a lot of money and grief by hiring a qualified professional only. Call your insurance company or All Aces Services and make sure the water damage restoration job is done correctly the first time.

Technorati Tags: air movers, Cashmere, direct it in, high-set homes, water damage brisbane, water damage restoration

The issues with a townhouse located in Bulimba began when the water pipes were not installed correctly and we eventually had to use heat drying to solve the problem. The issues continued from the incorrectly installed pipes as the plasterers installed gyprock onto the walls, and screwed them into those pipes. Those screws have since came loose, and allowed water to leak down the inside wall cavity underneath the stairwell. From there, the water crept onto the wooden floors of the hallway and foyer.

Heat Drying Technology

In order to fix these issues, we set up a Drymatic heat drying system, a Drymatic heat boost box with an air mover and D.A.D.S. Drying mats. By installing this equipment, we were able to take advantage of the new technology, which can greatly reduce drying times for accidents such as these. In using these advanced methods, we can show how heat makes the process work much better and faster. As most people know, evaporation is simply liquid changing into gas form, and we use this process to expedite the drying of such spills. Adding heat speeds the process even more, which exponentially speeds up how quickly the spill will dry. High-speed evaporation is created using controlled heat and airflow.

We also used a Phoenix drying chamber with a zipper and plastics to reduce the size of the area. This will help to waste energy on cleaning up the water. With all of the aforementioned equipment, it took only four days to dry up the water, which had leaked into so much of the home. With only a light sanding and new coat of sealer, the wood floors were as good as new.

One worry when dealing with such a spill or leak is the forming of mould inside the walls. When this occurs, the gyprock walls will have to be removed by construction crews, and an air scrubber will come in and clean the air. The air scrubber will also remove any mould or bacteria that has formed within the damaged walls. Before new walls can be rebuilt, the timber of the old walls will need to be cleaned and tested for mould. If these procedures are followed, the home will once again be both beautiful, and safe, thanks to heat drying.

Technorati Tags: bulimba, heat drying, structural drying, water damage brisbane, water damage restoration, wood floor drying