Water Damage Restoration and Fire Damage Restoration Blog

We recently received a phone call from one of our loyal insurance companies who had a stressed client located at Toowong, Brisbane in need of structural drying. Water had come through a cracked toilet cistern located on the top level of the house. The water had gone through the floor and into the kitchen as well. As you can imagine the entire kitchen, gyprock on walls and wooden floor had all been affected.

When we touched base with our client in Toowong, Brisbane they were quite distressed and upset thinking that their floor would need to be replaced. We sent one of our most experienced technicians to attend and complete and thorough inspection.

On arrival Ashley found that water had also affected the light fittings on the ceiling, as it was a high-set home. Ashley’s next point of call was to get our electrician out to remove the light fittings and make the home safe.

Structural Drying in Tricky Places

Our director, Garry, has invested a lot of time and money importing restoration equipment to allow structural drying to areas that cannot be dried by normal stand-alone equipment. As you can see from the first photo we had two holes in the ceiling where the lights had been removed. We ducted some of our restoration equipment into the cavity to dry the ceiling.

As you can see from the second and third photos we used a couple of dehumidifiers, which is one of the most effective and versatile drying devices made. We also used our Drymatic heat dryer along with heat mats. The Drymatic heat dryer is a state of the art equipment and allows our technicians to set limits on the Drymatic. It will monitor and adjust the room’s environment, constantly optimising and exchanging the moist air with warm, dry air in a controlled manner to remove odours and ensure a faster, fresher and more efficient structural drying environment.

As you can see All Aces Services are proud of their work and always trying to develop and find new and improved ways of structural drying.

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The issues with a townhouse located in Bulimba began when the water pipes were not installed correctly and we eventually had to use heat drying to solve the problem. The issues continued from the incorrectly installed pipes as the plasterers installed gyprock onto the walls, and screwed them into those pipes. Those screws have since came loose, and allowed water to leak down the inside wall cavity underneath the stairwell. From there, the water crept onto the wooden floors of the hallway and foyer.

Heat Drying Technology

In order to fix these issues, we set up a Drymatic heat drying system, a Drymatic heat boost box with an air mover and D.A.D.S. Drying mats. By installing this equipment, we were able to take advantage of the new technology, which can greatly reduce drying times for accidents such as these. In using these advanced methods, we can show how heat makes the process work much better and faster. As most people know, evaporation is simply liquid changing into gas form, and we use this process to expedite the drying of such spills. Adding heat speeds the process even more, which exponentially speeds up how quickly the spill will dry. High-speed evaporation is created using controlled heat and airflow.

We also used a Phoenix drying chamber with a zipper and plastics to reduce the size of the area. This will help to waste energy on cleaning up the water. With all of the aforementioned equipment, it took only four days to dry up the water, which had leaked into so much of the home. With only a light sanding and new coat of sealer, the wood floors were as good as new.

One worry when dealing with such a spill or leak is the forming of mould inside the walls. When this occurs, the gyprock walls will have to be removed by construction crews, and an air scrubber will come in and clean the air. The air scrubber will also remove any mould or bacteria that has formed within the damaged walls. Before new walls can be rebuilt, the timber of the old walls will need to be cleaned and tested for mould. If these procedures are followed, the home will once again be both beautiful, and safe, thanks to heat drying.

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We recently received a desperate water damage restoration phone call from one of our commercial companies in the western suburbs. Apparently, a section of pipe which had been connected incorrectly had burst and wet both the dining and kitchen area. To make matters worse, the entire kitchen was surrounded by a random, lay block, parquetry floor. As some may know, parquetry flooring can warp very quickly once it is wet, and at times will even pop off the glued subfloor.

Water Damage Restoration with Heat Drying

Of course, we swiftly headed to the property, but sadly some damage had already been done. We went ahead and set up our Dry Matic heat boost box and Dry Matic Drying mats the very first day. On the second day, we went back to the property and discovered that the parquetry flooring had already popped off of the sub floor due to the water damage. We had Les from Cork Interiors, who is our wood floor specialist, come to the property as well. He suggested that we should roll up a few rows of the parquetry flooring in the dining area, which would allow the floor to relax. We also had our qualified structural drying technicians install additional drying equipment. They set up the Dry Matic heat drying machine 2x false walls, 1x zip wall, 1x Phoenix chamber barrier system.

What this new technology does is to drastically reduce drying times by using heat which makes the process much better and faster. By using evaporation the liquid is turned into a gas which dissipates. Adding the heat will accelerate this process, using controlled heat and airflow to induce high speed evaporation.

We checked the flooring daily, and discovered that the moisture was dissipating more rapidly than any other method which we had previously used. We were thrilled to realize that the flooring soon dried completely, and the wood flooring was able to be saved and restored. It took one week for the floor to dry, and with the help of Cork Interiors, one hundred percent restoration was accomplished. This is just one example of why All Aces Services are becoming leaders in wood floor drying and water damage restoration in South East Queensland.

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Recently, we at All Aces had one of our regular loss assessors contact us about a wood floor drying job.Since he had been working with us for the last seven years, he knew that we would be the right ones for the job that he had in mind. A client at Hope Island had discovered that a pipe had burst in their upstairs bathroom, flooding the carpets and sub floors. The water had continued to seep through to the ceiling of the downstairs area as well. This caused the ceiling to collapse onto 40sqm of parquetry flooring, which had leached the natural wood stain into the lime stone tiles below.

Restoration Company A managed to dry the upstairs area as well as the carpets. They were pulling up the parquetry flooring when the assessor arrived. He asked them to stop where they were, and immediately called All Aces Services, who arrived to see very wet and buckled parquetry flooring. We at All Aces then called our wood floor expert known as Les, from Cork Interiors. It was soon determined that we would be able to restore the floor using our drying equipment.

Wood Floor Drying using Heat Drying

We began the restoration by setting up a false wall, using the Zip Wall System. We then set up our Dry Matic Heat Dryer, as well as a Dry Matic Heat Boost Box and Dry Matic Drying Mats, + 6 covers. By installing this equipment, we were able to take advantage of new technology, which drastically reduces drying times. Using the process of evaporation, which turns liquid into gas, we are able to accelerate the wood floor drying time, with controlled heat and airflow.

In seven days, the parquetry and sub flooring were completely dry. With the help of Cork Interiors, a few other repairs were completed which brought the flooring back to complete restoration. Cork interiors was able to sand and seal the floor as well as completely restore the parquetry flooring.

Glen, who is our Hard Surface Cleaning Specialist, was also called to the property, where he managed to remove one hundred percent of the wood grain staining from the limestone tiles. All Aces Services wood floor drying systems are one hundred percent guaranteed, and if we cannot save your floor, you owe us nothing. In the case of Hope Island, everyone-including the Assessor, the Insurance Company, and the property owner- was completely satisfied with a job well done.

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