Water Damage Restoration and Fire Damage Restoration Blog

All Aces Services received a call from a real estate agent recently and was asked to do water damage restoration at a property. A house, located in the Brisbane suburb of Greenslopes, had a water leak in the kitchen after rats had chewed through the pipe leading to the dishwasher.

The water had flooded the property through the upstairs of the house in the Kitchen which was a treated particle board floor sealed with a polyurethane sealer, Dining, Kitchen Hall, Lounge and Parquetry floor in the entrance of the house and had then seeped through the floor to downstairs and caved in the ceiling into a downstairs bedroom. At that point it flooded the bedroom and the cork floor in the walk in robe as well.

From all accounts it sounded like considerable damage. There were new tenants waiting to move into the property that morning. I arranged for our technician who was qualified in Structural Drying through the American Drying Institute to attend the house assess the situation and at that point the electrician had already disconnected the power.

When the technician arrived he found that the water had seeped 60cm up the plaster on the wall which means that there was a considerable amount of water and in most situations the floor would not be saved. With the technology that All Aces has and the fact that we were able to attend the site quickly and set up a Dry Matic heat drying machine and 2x Phoenix chamber barrier system (2x false wall 2x Zip wall) and save the particle board floor, we were able to avoid a very costly bill to the insurance company for repairs to the floor, walls and ceiling.

The concrete sub floor also was very wet under the carpet and we needed to set up fans to dry the floor. The process for drying is to heat the area over 50 degrees C to expand the timber and exhaust the wet air out the window. This method of Heat drying is the most effective way to resolve problems that require Speciality Drying/ Structural Drying.

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We recently received a phone call from one of our loyal insurance companies who had a stressed client located at Toowong, Brisbane in need of structural drying. Water had come through a cracked toilet cistern located on the top level of the house. The water had gone through the floor and into the kitchen as well. As you can imagine the entire kitchen, gyprock on walls and wooden floor had all been affected.

When we touched base with our client in Toowong, Brisbane they were quite distressed and upset thinking that their floor would need to be replaced. We sent one of our most experienced technicians to attend and complete and thorough inspection.

On arrival Ashley found that water had also affected the light fittings on the ceiling, as it was a high-set home. Ashley’s next point of call was to get our electrician out to remove the light fittings and make the home safe.

Structural Drying in Tricky Places

Our director, Garry, has invested a lot of time and money importing restoration equipment to allow structural drying to areas that cannot be dried by normal stand-alone equipment. As you can see from the first photo we had two holes in the ceiling where the lights had been removed. We ducted some of our restoration equipment into the cavity to dry the ceiling.

As you can see from the second and third photos we used a couple of dehumidifiers, which is one of the most effective and versatile drying devices made. We also used our Drymatic heat dryer along with heat mats. The Drymatic heat dryer is a state of the art equipment and allows our technicians to set limits on the Drymatic. It will monitor and adjust the room’s environment, constantly optimising and exchanging the moist air with warm, dry air in a controlled manner to remove odours and ensure a faster, fresher and more efficient structural drying environment.

As you can see All Aces Services are proud of their work and always trying to develop and find new and improved ways of structural drying.

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One of our experienced water damage restoration technicians attended to a heat drying job on concrete floors in Carrara on the Gold Cost. Due to heavy rainfall within the area, which came through the ceiling, this caused it to collapse affecting the carpet below along with parts of the ceiling.

Builders were first on site to remove some of the damaged ceiling and the affected carpet. As the carpet had been affected with contaminants the carpet could not be saved.

Concrete is porous so it was vital that All Aces Services dried the concrete sub floor so new carpet could be laid on the Sub Floor.

As you can see from the photos we installed a boost and Drymatic Heat Drying Mats increasing the surface temperature of the concrete, which dramatically increases the rate of evaporation.

The beauty of our Drymatic Heat Drying Mats is that they are a patented system that dramatically improves drying rates compared with conventional methods. Precisely distributed arrays of air vents ensure that the maximum drying effect is evenly distributed over the wet surface.

Our Drymatic Heat Drying Mats half the drying time because the mats concentrate hot air where it is needed. Our equipment was left within the property for 3 days before we returned. All Aces Services completed a couple of inspections throughout the course of the drying. This was to ensure that the concrete sub floor was drying correctly and our clients always had an understanding of the process.

At the end of the day All Aces Services dried the subfloor with minimal downtime, the couple were over the moon and had new carpet laid within no time at all.

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